Need Additional Tech Support?
get
On-Boarding Tech Guidance
for
your New PMS and Website
We understand that adopting a new Property Management System (PMS) can be a daunting task.
While our standard set-up service covers the essentials, we recognise that clients have varying levels of comfort with new technology
That’s why we've created this On-Boarding Tech Guidance package
Designed to provide you with the additional support and guidance you need to fully understand and utilise your new PMS system
What’s Included in the On-Boarding Tech Guidance Package?
Weekly Group Q&A Tech Sessions:
Participate in our weekly interactive group sessions where our IT expert will address your questions and provide step by step instructions. (Session times to be determined by Holiday Letology)
Responsive Email Support:
Submit your queries via email and receive comprehensive responses within 36 hours, ensuring you have the answers you need when you need them.
How to get started?
1. Request On-Boarding Tech Guidance:
Contact us via email or fill out the provided Google form to request this add-on package
2. Secure Your Spot:
After your request, we’ll send you a payment link
3. Complete your payment:
To confirm your participation
Why choose the
On-boarding Tech Guidance Package?
An affordable way to ensure you can confidently manage aspects like pricing, the calendar, communication, and your website
Small monthly cost with no tie-in
Handholding until you feel comfortable
Don’t let unfamiliarity with new technology hold you back!
Take out our On-Boarding Tech Guidance package today and take full control of your PMS system with confidence
Got questions?
You can either request beforehand what subject to cover depending on your current experience or issues you may be having.
We will also demonstrate general setup and functions to highlight how Smoobu can help your business such as Automated messages, Guest Guides, Single calendar etc
You can email Jonathan and receive an answer to your query via email
You can attend these sessions as long as your subscription is valid, you will probably be able to operate your PMS and it's features in a few weeks, and benefit from other ideas following that.
If you have the Direct booking website offering, it is time to promote it, use social media, word of mouth, flyers or business cards left in your property. Use your website link in as many places that you can think of.
Social media is a big topic and some of it is covered by Amanda in her sessions
What might you want to ask about your new website and PMS?
As you use more of your Website and PMS, you may have more queries about its functionality. For example:
- Can I add and filter my reviews from Airbnb and Booking.com?
- Can you show me how to send automated messages to my guests?
- Can I use my own domain on my website?
- How do I add further properties to my PMS?
We can cover these during the calls. And remember you can send an email with any questions too!
Join at anytime, leave at anytime - month to month support
Who we are
Amanda Stecker
Holiday Rental Property Entreprenue and Property Coach
I am the founder of Holiday Letology and the award-winning Unique Cotswold Cottages, (which has achieved a multi-six-figure turnover since its 2018 launch). With a background as a successful marketing consultant, I leverage my expertise to help clients excel in the holiday rental industry, helping them to provide an exceptional guest experience that leads to higher-than-average occupancy, nightly rates and profits.
I am delighted to be working with Jonathan to provide this 'done for you service' so that my clients can continue to grow their holiday rental businesses.
Jonathan Wakeham
Short Term Holiday Let Operator and IT Expert
I have held various positions within major UK companies, focusing on the installation, design, and management of large-scale IT projects.
Currently, my attention is on my own thriving short-term rental business, which I find immensely gratifying. Driven by a passion for hospitality and meticulous attention to detail, I've established a business that provides outstanding accommodation for both domestic and international travelers.
Working with Amanda, I feel we have created a product, that utilises both our skills and gives real value to other owner / operators within our industry.